• 30-Day Window: Return any item within 30 days of receiving your order if you are not fully satisfied.
  • How to Start: Contact our support team to obtain the designated return address prior to shipping.
  • Item Condition: Products must be unworn, undamaged, and sent back in their original packaging with all tags attached.
  • Liability: We are not responsible for parcels lost or damaged during return shipping.
  • Refund Method: Reimbursements will be processed directly to your original method of payment.
  • Shipping Fees: Customers cover the return shipping cost for items valued under ___ THB.
  • Coverage Period: 1 year from the date of purchase.
  • Watches Coverage Exclusions:
    • Battery lifespan
    • Standard wear and tear on the case, glass, or strap
    • Damage caused by accidents, improper handling, lack of care, or failure to follow the brand’s instruction manual
  • Bracelets Coverage: Valid for 1 year, strictly covering unexpected discoloration or plating defects.

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